Refund policy

Refund & Return Policy

Last Updated: August 9, 2026

We want you to love your purchase. If something isn't right, we're happy to offer eligible customers the opportunity to return their order under the terms below.

Returns

You may request a return within 14 days of the date your order was delivered.

To be eligible for a return, items must:

Be unworn and unused
Be unwashed and free of stains, odors, makeup, or other signs of wear
Have all original tags and packaging attached, when applicable
Be returned in the original condition in which they were received

We reserve the right to refuse a return if an item does not meet these requirements.

Non-Returnable & Final Sale Items

The following items are not eligible for return or refund:

Final sale items
Sale or clearance items marked "Final Sale"
Gift cards
Items that have been worn, washed, altered, damaged, or otherwise used
Items returned outside the 14-day return window

How to Request a Return

To request a return, please contact us through our store's contact information with your order number and the item(s) you wish to return.

Do not send items back without receiving return instructions from us first.

Once your return request is approved, we will provide instructions for returning your item.

Return Shipping

Unless the item received is defective, damaged, or incorrect, the customer is responsible for the cost of return shipping.

Original shipping charges are non-refundable.

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible so we can review the issue and determine the appropriate resolution.

Refunds

Once we receive your returned item, it will be inspected.

If the return is approved, your refund will be issued to the original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

If an item is returned in an ineligible condition, we may deny the refund or deduct an appropriate amount from the refund based on the condition of the item.

Exchanges

We do not guarantee exchanges because inventory may sell out. If you need a different size or item, you may return the eligible item according to this policy and place a new order, subject to availability.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us promptly with your order number and clear photos of the issue.

We will review the situation and, when appropriate, provide a replacement, exchange, refund, or other reasonable resolution.

Refused or Undeliverable Packages

Customers are responsible for providing an accurate shipping address at checkout.

If a package is returned to us because of an incorrect address, failed delivery, refusal, or failure to claim the package, the customer may be responsible for any applicable reshipping costs.