Shipping policy

Shipping Policy

Last updated: August 9, 2026

Thank you for shopping with us. Please review our shipping information before placing your order.

Ready-to-Ship Items

Items listed as Ready to Ship are currently in stock and available for fulfillment.

Ready-to-ship orders are generally processed within 3–7 business days after the order is placed. Once your order has shipped, you will receive tracking information when available.

Pre-Order Items

Items listed as Pre-Order are not currently in stock and are ordered or produced in advance of their scheduled fulfillment.

Please allow approximately 4–12 weeks for pre-order inventory to arrive and become available for fulfillment. This is an estimated timeframe and may change due to production, supplier availability, freight, customs, or other circumstances outside of our control.

By placing a pre-order, you acknowledge and agree that your order will not ship until the pre-order item is available.

Please only place a pre-order if you are comfortable with the estimated waiting period.

Orders Containing Multiple Items

If an order contains both ready-to-ship and pre-order items, the order may be shipped together once all items are available.

If you would like available items shipped separately, please contact us. Additional shipping charges may apply.

Shipping Delays

Estimated shipping and fulfillment times are not guaranteed delivery dates.

We are not responsible for delays caused by suppliers, manufacturers, shipping carriers, customs, weather, holidays, or other circumstances outside of our reasonable control.

If there is a significant delay with a pre-order, we will provide an update when possible.

Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you need to change your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Lost, Stolen, or Damaged Packages

Once a package has been marked as delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your order arrives damaged, please contact us as soon as possible with photos of the package and product so we can review the issue.

Questions

If you have questions regarding an order or its estimated fulfillment time, please contact us through the contact information provided on our website.